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Benefits
Services Internet Can’t Match
Lowest Fare Guarantee
Technology
Our Experience
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One-stop shopping with Inglewood Travel. Submit your "Request For Travel" over the phone, fax or email instead of learning quirks and tricks of each web source.
- Our Computer Reservation System (CRS) is more flexible and offers more information at one time than web-based services.
- We have customized forms to save you time and our experienced agents know just what to ask so all components (car, hotel, air) are booked at one time.
- We can enter Traveler and Corporate Profiles into our multi-dimensional CRS, which stores necessary information such as credit card numbers, seating preferences, department numbers, etc.
- Don’t
waste time looking for cheap fares only to find at the end of the
process that seats are not available.
Using Inglewood Travel ensures travel policy is being followed.
- Our agents know to look for cheaper connections or optional airports and what times of day might offer the lowest fares in different markets.
- Our upgraded CRS’s enhancements and Quality Control Software have features to guarantee you the best price at the time of booking-and beyond!
- By consolidating all your travel needs with Inglewood Travel, you realize significant savings because your buying power is used as a negotiating tool with travel vendors.
- Inglewood
Travel enrolls your company in programs that save money by earning free
upgrades and tickets.
- Inglewood Travel uses electronic ticketing whenever possible and saves you fees for pre-paid or lost tickets or delivery charges.
- Emergency Travel Assistance is available for you travelers 7 days a week and 24 hours per day, worldwide.
- Standard and Customized Management Reports which can be used for budgeting, planning, forecasting and compliance with Travel Policy.
- Sales/Customer Service Department whose primary
responsibility is seeing that our customers agree that our service is
second to none!
- All records-whether booked from Inglewood Travel’s Corporate Office or through the Internet self-booking tool, or Corporate TravelPoint, are automatically queued to Inglewood Travel’s Automated Quality Control System-Cornerstone. The Fare Manager module in this state-of-the-art product continues searching for lower fares that may become available, even after ticketing.
- Inglewood Travel as your mandated, sole travel services provider ensures compliance with your company’s Travel Policy and protects against lower-priced itineraries being rejected by your travelers.
- Inglewood Travel’s agents have well over one hundred years combined experience in serving the corporate customer and traveler. With their skills and experience level, the lowest priced fare will be found!
- Inglewood
Travel supports ASTA promoted "Traveler’s Bill of Rights" which would
eliminate the unfair pricing advantages offered by some airlines on
their Internet sites. This Bill guarantees that all travelers have
access to the best possible fares available.
Galileo International, owner of the Apollo Computer Reservation System employed at INGLEWOOD TRAVEL, offers a number of exciting new products geared especially to the corporate travel environment:
- Corporate TravelPoint is a customizable, private, easy-to-use, on-line booking site that offers comprehensive self-booking capability to the corporate traveler, allowing them to make their own reservations, research and confirm flights, hotels and rental cars. Using Microsoft Internet Explorer or Netscape Navigator, TravelPoint can be accessed from almost anywhere in the world. Ticketing is controlled by Inglewood Travel, so reservations can’t be charged unless authorized. In addition to the complete reservation capability that it offers your travelers, TravelPoint combines sophisticated cost control and policy compliance monitoring features, negotiated rates, preferences, and control features into one easy-to-use tool. By reducing the number of calls to our after-hours service, and through reporting capabilities, Corporate TravelPoint starts paying for itself.
- TravelGalileo.com offers the same ease of use and many of the same benefits but without the associated costs of maintaining a private site. Your company coordinators and travelers can view information as well as book reservations.
- Galileo Wireless keeps your people moving. Travelers can view all booked itineraries, flight information, schedules, and car and hotel bookings while on travel or away from the office with a web-friendly cell phone, pager or personal digital assistant. This 24-hour access to travel information provides notification of flight delays or gate changes. Your company saves time and money when calls to the Travel Planner, Travel Agency, and after-hours service are curtailed.
- ViewTrip
with FlightTracker lets your business associate or assistant locate and
view your itinerary if they need to track you down. They can see what
airline you are flying on or the hotel you are confirmed in by looking
it up on the Internet. For graphic and text information on flights in
progress, look at the FlightTracker feature.
- We have experience in handling the travel needs for various types of corporate entities such as universities, National Associations, unions, Fortune 500 companies, international companies based in North America, South America, Europe, Asia, and Africa as well as start-up companies, corporate incentive groups, and many others.
- Our staff of highly experienced corporate agents are all former agency managers.
- Our agent’s average years of experience in the travel industry is twenty-one years.
- All agents are trained and on the latest enhancements of all technology that Inglewood Travel employs as well as industry changes.
- We cross-train our agents on every corporate account to ensure a faster response time, a more fair work-load distribution, and proper compliance to each corporate account’s travel policy.
- Industry periodicals are provided to keep staff up-to-date.
- Agents
know how to look for cheaper connections, optional airports, or a
different time of day to travel to assist in possibly lowering your
ticket cost.
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Vacation Travel Services: (301) 858-0226 • (410) 451-4270 • 1-877-475-7528
Corporate Travel Services: (301) 858-0230 • (410) 451-8470 • 1-800-873-6446 |
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